FAQs

What are your hours?

We are open Monday through Friday from 8:30 a.m. to 5:00 p.m. We see patients by appointment only. We are closed on most major holidays, including Christmas, New Year’s Day, and Thanksgiving Day.

Do you offer Prenatal Consultations?

The pending arrival of a new baby can be both an exciting and stressful time for a parent. We encourage you to schedule a prenatal consultation with the physician of your choice. This is a wonderful opportunity to become familiar with our office and staff and to discuss any questions or concerns you may have. Just call our office and our staff will schedule an appointment.

What insurance plans do you accept?

We accept all the major insurance carriers. To find out if we are on your specific plan, feel free to contact our office.

How often will my child need Well Visits?

Our physicians follow the AAP guidelines for routine child care and immunizations. We recommend your first office visit be within 2 to 3 days of discharge from the hospital. Your child’s weight will be checked approximately 1 week later or as needed. Routine visits then begin at 1 month of age followed by 2 months, 4 months, 6 months, 9 months, 12 months, 15 months, 18 months and 24 months. After that, your child should be seen at least every year for a routine exam.

How often will my child need immunizations?

Immunization schedules are set by CDC and approved by the AAP. It is updated every year and posted on the website. To see the current immunization schedule, click here.

How can I reach my doctor during the day?

Upon receiving your phone call, our staff will obtain information about your child. The information, along with the child’s chart will be passed along to your physician who will offer advice. One of our experienced nurses will then call you back to discuss your child’s condition and schedule an appointment if necessary.

How can I get a refill on my child’s prescription?

ADHD meds may be refilled electronically. We still recommend calling for them at least 24 hours prior to needing your child’s prescription refilled.

What if my child gets sick after regular office hours?

Our doctors’ exchange will have a pediatric-trained RN from St. Louis Children’s Hospital triage your call. They are very experienced in phone care and can help you decide what is best to do for your child. They are authorized to refer you to an Emergency Department if necessary. If emergency care is needed, we have physicians on staff at Cardinal Glennon Children’s Hospital, St. Louis Children’s Hospital, and Anderson Hospital.

Your child’s pediatrician will receive a faxed copy of the phone triage the next morning.

Do you accept patients who do not vaccinate their children?

No, we follow the CDC recommendations for all vaccines and are not currently accepting new patients that do no vaccinate.

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